Capri® · Authentic since 1948
Accessibility Statement
Capri® is committed to ensuring that lovecapri.com is accessible to all users, including people with disabilities. We strive to provide an inclusive and barrier-free shopping experience in accordance with recognised accessibility standards.
Our Commitment
We are working to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as referenced by:
- The European Accessibility Act (EAA) — Directive 2019/882/EU, applicable from June 2025
- The Americans with Disabilities Act (ADA)
- The UK Equality Act 2010
Measures We Are Taking
To support accessibility, Capri® is taking the following steps:
- Using semantic HTML to improve compatibility with screen readers and assistive technologies
- Ensuring sufficient colour contrast between text and background elements
- Providing descriptive alternative text for images
- Ensuring all interactive elements are keyboard-navigable
- Avoiding content that flashes or moves in ways that could trigger photosensitive conditions
- Regularly reviewing and testing the Site for accessibility issues
Known Limitations
While we strive for full accessibility, some areas of the Site may not yet fully meet WCAG 2.1 AA standards. We are actively working to identify and address these limitations. If you encounter a barrier, please let us know so we can prioritise a fix.
Feedback & Assistance
If you experience any difficulty accessing content on lovecapri.com, or if you need information in an alternative format, please contact us:
Email: customercare@lovecapri.com
We aim to respond to accessibility-related requests within 5 business days.
Enforcement
If you are not satisfied with our response, you may contact the relevant national enforcement body in your country. In Italy, this is the Agenzia per l'Italia Digitale (AgID).
Updates to This Statement
We review and update this statement periodically as we make improvements to the Site. The date at the top of this page reflects the most recent revision.